In terms of underpinning technologies, we have vast experience in implementing solutions from vendors such as SAS, Microsoft, Oracle, EMC and HP. We keenly assist business organizations across various economic sectors.
Novartis specialises in underpinning businesses with the right-fit intelligence solutions and consulting services, to meet both short and long term objectives, in areas such as:
Customer / Compliance Intelligence
Data / Document Management
Enterprise Business Systems/Solution
Fraud and Security
We are experience in delivering Enterprise Scale Business Intelligence Solutions in sectors such as Banking, Energy & Power, Telecommunications and Government.
We are willing to assist you.
Business Voice and Video Solutions
To meet the challenges of growing customer expectations and expanding competition, organizations require a scalable and cost-effective platform that promotes communication and collaboration in a highly secure and available environment.
Novartis Technologies Limited delivers world class business voice and video solutions that enable organizations to gain competitive advantage and deliver measurable return on investment (ROI) by improving efficiency, boosting productivity, and enhancing customer loyalty.
Our unified communication solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling users to easily communicate in any workspace using any media, device, or operating system.
Contact Centre is an integral component of the unified communications system that enhances the efficiency of any organization by simplifying business integration, increasing flexibility, and providing efficiency gains in network hosting. This reduces business costs and can dramatically improve customer satisfaction.
More than 60% of communication is non-verbal. Existing collaborative technologies don’t adequately replace a face-to-face meeting experience. With the explosion of mobile devices, social networking, and cloud computing, business environments are evolving from traditional “data only” and “rigid boundary” environments to a more dynamic mobile, social, visual and virtual workforce requirement. Our Tele-Presence video solution provides a set of systems and services for meeting evolving business requirements and comprises of non-immersive and immersive solutions.
Non-Immersive (Video Conference)
Our video conferencing solution enables organizations to communicate more effectively – helping them to streamline business processes, reach the right resource the first time, and impact the top and bottom line. Our video meeting solutions results in increased productivity, accelerated decision-making and reduction in operational and support cost.
Tele-Presence provides a rich, face-to-face, immersive, ‘in person’ experience that allows communication and collaboration over the network with colleagues, prospects and partners as if they were present in person.
Digital Media System (DMS) is today the most effective way for organizations to communicate information to customers, employees, partners, and other stakeholders. It enables organizations to create, manage, distribute, share and access compelling digital media anywhere and anytime.
Business Voice and Video Solutions offerings
Call Centre & Contact Center
IPTV & Video on Demand
Digital Media Systems